OpenLogic provides enterprises with open source support and governance solutions to safely and efficiently leverage open source software. OpenLogic gives enterprises the choice, confidence, and control necessary to mitigate open source risks while maximizing cost savings.
With Rogue Wave OSS Support, organizations get much more than fast bug fixes, they get around-the-clock access to Tier 4 open source architects ready to support, consult, and educate development teams to solve issues across the entire software stack and development lifecycle. Vendor-neutral, unbiased support covers hundreds of open source software packages used in mission-critical production environments and includes:
•Guaranteed service level agreements (SLAs) with all support contracts
•12x5 Silver Support or 24x7 Gold Support with around-the-clock coverage
•Access to Tier 4 open source architects and a dedicated CentOS development team
•The confidence to troubleshoot production issues, optimize performance, and complete system upgrades
•The experience to assess projects, perform architecture and security reviews, hold on-site classroom training, and create technical white papers
•Available CentOS Linux support with a dedicated development team providing patches and hotfixes hosted on our own CentOS repository
OpenLogic also offers M&A and Application Audit services to powers enterprises by providing technical due diligence on open source code within any software and technology assets, enabling organizations to understand the license obligations that come with the open source software used.
The Audit service analyzes internally-developed software for open source packages and identifies the bill of materials (BOM) and bill of licenses for open source components. Once an application has been scanned, OpenLogic aggregates the scan information and creates comprehensive reports that give companies the information they need to make informed decisions about distribution, as well as ensuring that mergers and acquisitions proceed smoothly and without asset devaluation.